WhatsApp users came across a new bug, the 'obsolete' error. Users can fix this issue by installing the latest (v2.18.8) WhatsApp APK from the official site.
WhatsApp was hit with a version ‘obsolete’ error. Some WhatsApp users in India complained about a bug that prevents them from using the messaging app.
The Facebook-central messenger was amidst an anomaly with the app claiming the version ‘obsolete’ error prevents the use of the app.
When a few WhatsApp users took to Twitter to report the issue, several people chimed in to say they were facing the same problem. Meanwhile, WhatsApp has acknowledged the bug and said it is working to fix it.
The WhatsApp issue discovery came on January 13. Thanks, to some Twitter users posting screenshots which read as. – “This version of WhatsApp became obsolete on 13 Jan 2018. Please go to the Google Play Store to download the latest version.” Notably, some users even tried to update the app but to no avail. Instead, Google Play stated that the app is up-to-date. Some reported that even after deleting and re-installing the app did not fix the problem and WhatsApp was showing the same message. Interestingly, for some WhatsApp Beta testers, the app also showed the message ‘Leave testing program’. Additionally, a user said even the Web version of WhatsApp was unable to scan the QR code to log in.
In a statement, WhatsApp acknowledges the issue saying. “On background, this is an issue that’s being fixed. It was a problem with the distribution of our App. Which is surely not under our control.” WhatsApp had recently suffered a global outage for about an hour on New Year’s eve before the problem was fixed.
Some reports claim the issue’s resolution by installing the latest (v2.18.8) WhatsApp APK from the WhatsApp site, however, we were not able to replicate either the bug or the resolution.